This will help you increase the number of positive reviews and therefore improve the good/bad reviews ratio in case you get some in the future. You should also encourage your customers to leave their feedback on your business page. This will help you improve your communication with customers, hear valuable feedback, and stop a problematic situation right at the start. You should always keep a hand on the pulse and respond to any activity on your page as soon as possible.Customers need to feel like their opinions matter. You actually should always respond to both positive and negative reviews. Patiently respond and try to help your client. Try to figure what exactly had happened that made that person leave you a bad review. Be a bigger person and respond to the review.There are a couple of ways that might help you delete the bad Facebook review or at lear deal with it in a proper way. Of course, you can fully turn off the review section but that is definitely not recommended. Unfortunately, we have to upset you because there is no particular way to completely delete Facebook reviews but there are a couple ways to deal with the negativity on your Facebook page. And the question that will most likely come to your mind is how to remove a bad Facebook review. That’s why it might get frustrating to receive bad reviews on Facebook. None of us likes to be criticized, especially publicly. Can you delete Facebook reviews if you don’t like them?
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